Introduction
FixLab Studios ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this privacy policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Fill out our contact form (name, email, business name, project details)
- Create an account for our client portal (name, email, password)
- Communicate with us via email
- Subscribe to updates or newsletters
Information Collected Automatically
When you visit our website, we may automatically collect:
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website
- IP address (anonymized)
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Create and manage your client portal account
- Send project updates and deliverables
- Improve our website and services
- Comply with legal obligations
- Protect against fraudulent or unauthorized activity
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party services that help us operate our business (e.g., hosting, email, payment processing)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly agree to sharing
Third-Party Services
Our website uses the following third-party services:
- Supabase: For authentication and client portal functionality
- Web3Forms: For contact form submissions
- Google Fonts: For typography
Each service has its own privacy policy governing its use of your data.
Cookies
We use cookies and similar technologies to:
- Remember your preferences
- Maintain your session when logged in
- Understand how you use our website
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encryption of data in transit (HTTPS)
- Secure password hashing
- Limited access to personal data
- Regular security assessments
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your personal data within 30 days.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Delete your personal data
- Object to or restrict processing
- Data portability
- Withdraw consent
To exercise these rights, please contact us via the form.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
FixLab Studios
Use the contact form to reach us.